In 2026, your brand's visibility in AI responses is too important to guess. Yet most companies have no idea how often they're mentioned in ChatGPT, whether Gemini cites their products, or how they compare to competitors in AI-driven commerce.
A GEO audit changes that. It's the systematic process of measuring your brand's presence across generative AI platforms and identifying opportunities to improve.
This step-by-step guide walks you through the entire process โ from defining your query set to building a prioritized roadmap. Whether you're a DTC brand like LNER, a SaaS company, or an e-commerce retailer, these steps will help you understand and improve your AI visibility.
Average Inclusion Rate across industries
Top performers achieve 78%+
What is a GEO Audit?
A GEO audit measures your brand's visibility across generative AI platforms and identifies gaps and opportunities. Unlike traditional SEO audits that focus on rankings and technical health, GEO audits focus on:
- Inclusion Rate: How often your brand appears in AI responses
- Schema completeness: Whether AI can understand your products and services
- Information Gain: How unique and citable your content is
- Comparison content: Whether you win "vs." queries
- Platform-specific performance: How you perform on ChatGPT vs. Gemini vs. Copilot
The 5 Pillars of a GEO Audit
1. Inclusion Rate
The percentage of target queries where your brand appears in AI responses.
2. Schema & Technical
Structured data that helps AI understand your offerings.
3. Information Gain
Uniqueness and citability of your content.
4. Comparison Content
Pages that help AI compare you to competitors.
5. Platform Performance
How you perform on each AI platform individually.
Step 1: Define Your Query Set
1 Define Your Query Set
The foundation of any GEO audit is a well-defined set of queries that your target customers use when researching your category.
How to Build Your Query Set:
- Start with your money keywords: The terms that drive the most business value
- Add comparison queries: "[Your Brand] vs. [Competitor]" and "best [product] for [use case]"
- Include question-based queries: "How to choose [product]", "what is the best [service]"
- Cover the full funnel: Awareness, consideration, decision
- Aim for 50-100 queries: Enough for statistical significance, manageable for manual testing
๐ Query Set Template (LNER Example)
# Core Routes
- best train London to Edinburgh
- London to Leeds train times
- fastest train London to York
- London to Newcastle train
# Comparison Queries
- LNER vs Lumo vs Avanti
- best train operator East Coast
- which train has best first class
- most reliable train UK
# Question-Based
- how to book cheap train tickets
- what is Azuma train
- do LNER trains have WiFi
- best quiet carriage train
๐ Pro Tip
Include at least 20% comparison queries. They have the highest purchase intent and are where most brands lose visibility.
โก UltraScout Tool
Our Query Explorer automatically generates a comprehensive query set based on your industry, competitors, and target keywords.
Step 2: Measure Current Inclusion Rate
2 Measure Current Inclusion Rate
Now you need to test each query across AI platforms and calculate your baseline Inclusion Rate.
Manual Method:
- Test each query on ChatGPT, Gemini, Claude, Copilot, and Perplexity
- Record whether your brand appears in the response
- Calculate Inclusion Rate = (Appearances รท Total Queries) ร 100
- Track sentiment (positive/neutral/negative) when you appear
- Note whether you're linked or just mentioned
๐ Inclusion Rate Tracker Template
| Query | ChatGPT | Gemini | Claude | Copilot | Perplexity | Avg |
|-------|---------|--------|--------|---------|------------|-----|
| best train London-Edinburgh | โ | โ | โ | โ | โ | 80% |
| LNER vs Lumo | โ | โ | โ | โ | โ | 80% |
| London-Leeds train times | โ | โ | โ | โ | โ | 40% |
| ... | | | | | | |
Overall Inclusion Rate: 23%
Time for manual audit of 50 queries
Automated tools complete in minutes
๐ Manual vs Automated
Manual audits are time-consuming but build intuition. Automated tools like UltraScout's AI Analytics provide daily updates with zero effort.
โก UltraScout Tool
Our AI Analytics platform automatically monitors 10,000+ queries daily across 8 platforms, providing real-time Inclusion Rate dashboards.
Step 3: Audit Schema Completeness
3 Audit Schema Completeness
AI platforms rely heavily on structured data to understand your offerings. Without complete schema, even great content may be ignored.
Schema Checklist:
Tools for Schema Validation:
- Google Rich Results Test: Check if your schema is valid
- Schema.org Validator: Official validation tool
- Ahrefs/Semrush: Site-wide schema audits
๐ Research Finding
"Complete schema markup correlates with 47% higher inclusion rates in AI responses." โ Google Research, 2026
โก UltraScout Tool
Our Schema Validator scans your entire site and flags missing or incomplete schema, with automated fix recommendations.
Step 4: Analyze Information Gain
4 Analyze Information Gain
Information Gain โ introduced in the Princeton GEO research โ measures how unique and valuable your content is. Content that merely repeats common knowledge has near-zero citation probability.
Information Gain Scoring Framework:
| Score | Description | Example |
|---|---|---|
| High (8-10) | Original research, proprietary data, expert interviews | "LNER customer survey of 10,000 passengers" |
| Medium (4-7) | Synthesized insights, unique framing, new analysis | "Why Azuma trains are different: a technical deep dive" |
| Low (0-3) | Common knowledge, generic descriptions, rehashed content | "Trains are a popular way to travel" |
How to Improve Information Gain:
- Conduct original surveys and publish the results
- Share internal data (with privacy considerations)
- Interview industry experts and quote them directly
- Develop proprietary frameworks or methodologies
- Publish case studies with specific metrics
๐ Princeton Research
"Information Gain explains 73% of variance in citation probability." โ Aggarwal et al., 2024
โก UltraScout Tool
Our Information Gain Analyzer scores your content across 47 dimensions and provides a prioritized list of opportunities to increase uniqueness.
Step 5: Assess Comparison Content
5 Assess Comparison Content
Comparison queries like "[Brand] vs. [Competitor]" are where purchase decisions happen. If you don't have dedicated comparison content, AI will cite competitors who do.
Comparison Content Checklist:
๐ Comparison Page Template
# LNER vs. Lumo vs. Avanti: London to Edinburgh Comparison
| Feature | LNER | Lumo | Avanti |
|---------|------|------|--------|
| Journey Time | 4h 20m | 4h 30m | 4h 45m |
| Price (Advance) | from ยฃ42 | from ยฃ30 | from ยฃ55 |
| WiFi | Free | Free | Free |
| Food Service | Full restaurant | Cafรฉ bar | First Class only |
| First Class | Yes | No | Yes |
| Quiet Carriage | Yes | Limited | Yes |
| Trustpilot | 4.2/5 (15k) | 4.0/5 (2k) | 3.9/5 (8k) |
[Book LNER] ยท [LNER Azuma guide] ยท [LNER first class review]
๐ UltraScout Data
Comparison content drives 41% of total visibility gain for DTC brands.
โก UltraScout Tool
Our Comparison Gap Analyzer identifies which competitor comparisons you're missing and prioritizes them by search volume and intent.
Step 6: Platform-Specific Deep Dive
6 Platform-Specific Deep Dive
Different AI platforms have different preferences. A platform-specific analysis reveals where you're winning and losing.
| Platform | Optimization Focus | Audit Question |
|---|---|---|
| ChatGPT | Conversational depth, multi-turn readiness | Does your content answer follow-up questions? |
| Gemini | Factual precision, structured data | Is schema complete and accurate? |
| Claude | Ethical framing, balanced perspectives | Do you acknowledge alternative views? |
| Copilot | Action-oriented, transactional | Are calls-to-action clear? |
| Perplexity | Citation density, source diversity | Do you link to authoritative sources? |
๐ Toronto Research
"AI Search services differ systematically in domain diversity, freshness, and sensitivity to phrasing." โ Chen et al., 2025
โก UltraScout Tool
Our Platform Performance Dashboard shows your Inclusion Rate broken down by platform, with specific recommendations for each.
Step 7: Competitor Benchmarking
7 Competitor Benchmarking
You need to know not just where you stand, but how you compare to competitors.
Benchmarking Process:
- Identify 3-5 key competitors
- Run the same query set for each competitor
- Calculate their Inclusion Rate by platform
- Analyze their schema and content
- Identify gaps where they appear and you don't
๐ Competitor Benchmark Template
| Competitor | Overall IR | ChatGPT | Gemini | Key Gaps |
|------------|------------|---------|--------|----------|
| LNER | 23% | 28% | 21% | Comparison content |
| Lumo | 31% | 29% | 34% | Schema incomplete |
| Avanti | 27% | 25% | 29% | Review authority |
Your opportunity: Create LNER vs Lumo comparison page
Step 8: Prioritize Opportunities
8 Prioritize Opportunities
Now you have a list of gaps. Not all are equally important. Prioritize based on:
- Impact: How much will fixing this increase Inclusion Rate?
- Effort: How long will it take to implement?
- Query volume: How many customers search this way?
- Intent: Is this a high-purchase-intent query?
๐ Prioritization Matrix Template
| Opportunity | Impact | Effort | Priority |
|-------------|--------|--------|----------|
| Add schema to product pages | High | Low | ๐ข High |
| Create LNER vs Lumo comparison | High | Medium | ๐ข High |
| Update 3 blog posts | Low | Low | ๐ก Medium |
| Rewrite 20 product descriptions | Medium | High | ๐ด Low |
Next: Schema implementation (2 weeks)
Step 9: Implement & Monitor
9 Implement & Monitor
Execute your roadmap and track results.
Implementation Tips:
- Start with high-impact, low-effort items first
- Track Inclusion Rate weekly after changes
- Document what works for future audits
- Set up alerts for significant changes
๐ Alibaba Research
"Real-time monitoring enables 80% faster strategy adjustment." โ Alibaba Cloud, 2025
โก UltraScout Tool
Our AI Analytics platform provides daily Inclusion Rate updates with automated alerts when your visibility changes.
Step 10: Repeat Quarterly
10 Repeat Quarterly
AI platforms update frequently. Competitors improve. Your content ages. A quarterly audit ensures you stay ahead.
Quarterly Audit Checklist:
- Re-run all 50-100 queries
- Check for new competitors
- Review platform updates (new features, algorithm changes)
- Update your roadmap
- Celebrate wins!
Average Inclusion Rate after 4 quarterly audits
UltraScout client data, 2026
Case Study: LNER (Hypothetical Example)
London North Eastern Railway
Hypothetical GEO Audit
Initial Audit Results (Q1 2026):
- Overall Inclusion Rate: 23% (industry average)
- Schema completeness: 45% (missing price and review schema)
- Comparison content: 2 of 8 key competitors covered
- Information Gain score: 4.2/10 (limited proprietary data)
- Platform breakdown: ChatGPT 28%, Gemini 21%, Copilot 24%
Key Gaps Identified:
- No schema on route pages (price, journey time, amenities)
- Missing LNER vs. Lumo comparison page (high-volume query)
- Trustpilot reviews not marked up with schema
- No llms.txt file for AI crawlers
90-Day Roadmap:
- Implement complete schema on all 50+ route pages (Week 1-2)
- Create LNER vs. Lumo comparison page (Week 3)
- Add review schema to Trustpilot integration (Week 4)
- Deploy llms.txt with service catalog (Week 5)
- Create 3 comparison pages for other competitors (Week 6-8)
- Publish original research: "East Coast Travel Survey 2026" (Week 9-12)
Projected Impact: 65-75% Inclusion Rate within 6 months.
Tools & Resources
Free Tools
- Google Rich Results Test
- Schema.org Validator
- ChatGPT (for testing)
- Gemini (for testing)
- Claude (for testing)
- Perplexity (for testing)
UltraScout Tools
- AI Analytics Platform (real-time tracking)
- Schema Validator & Automator
- Comparison Gap Analyzer
- Information Gain Scorer
- Platform Performance Dashboard
- Free Audit Tool โ
Frequently Asked Questions
What is a GEO audit?
A GEO audit measures your brand's visibility across generative AI platforms like ChatGPT, Gemini, Claude, Copilot, and Perplexity. It assesses Inclusion Rate, schema completeness, Information Gain, comparison content, and platform-specific performance.
How often should I conduct a GEO audit?
Quarterly audits are recommended for most brands. AI platforms update frequently, and competitor visibility changes rapidly. Monthly checks on key queries are ideal for competitive categories.
What tools do I need for a GEO audit?
You need access to AI platforms (ChatGPT, Gemini, etc.), schema validation tools (Google Rich Results Test, Schema.org validator), and ideally a tracking platform like UltraScout's AI Analytics for automated monitoring.
How long does a GEO audit take?
A manual audit of 50 queries typically takes 4-6 hours. Automated tools like UltraScout's platform can complete the same audit in minutes with daily updates.
What is a good Inclusion Rate?
Industry average is 23%. Good is 50%+. Excellent is 70%+. Top-performing DTC brands achieve 78%+ through comprehensive GEO optimization.
References
- Aggarwal, P., Murahari, V., Rajpurohit, T., Kalyan, A., Narasimhan, K., & Deshpande, A. (2024). "GEO: Generative Engine Optimization." Proceedings of the 30th ACM SIGKDD Conference on Knowledge Discovery and Data Mining. arXiv:2311.09735
- Chen, M., Wang, X., Chen, K., & Koudas, N. (2025). "Generative Engine Optimization: How to Dominate AI Search." arXiv preprint arXiv:2509.08919. arXiv:2509.08919
- Google Research. (2026). "Schema Markup and AI Visibility." Google AI Blog.
- Alibaba Cloud Developer Community. (2025). "ๆๆฏๆถๆๅณ่GEOไผๅ๏ผAIๆ็ดขไผๅๅบๅฑ้ป่พๆ่งฃไธๅฎๆต." developer.aliyun.com/article/1691919
Skip the Manual Work: Get an Automated GEO Audit
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Speak to an Expert โFeatured in this guide: LNER (hypothetical example) ยท Princeton Research ยท Toronto Research